Really happy with the service. I was recommended to 19 by a friend who had also used them recently. I took my laptop to them as it wasn't booting up. I was pretty worried as I had to do a presentation the next day and it was all on the laptop. They really did go the extra mile to help me, as they first of all immediately recovered the presentation for me so worst case scenario i could use it on another machine. However this wasn't necessary as before the end of that day they had fixed it. They were also very reasonably priced. Will be using them again and recommending them. Very happy. Thank you so much !