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19:41 20 Feb 18
Have had my phone repaired here a few times now as am forever dropping my phone but the repair has always been very good and fast. My laptop screen broke this week and this was also repaired same day and it's all back up and running again. They also advised my hard drive had a few bad sectors and will need replacing as soon as possible and i will be back to have this done. As part of the job they also cleaned out the insides of the laptop which was all included in the price. Really happy as I always have been with their service and the staff are fantastic they really go the extra mile. One very happy customer.
22:09 23 Jan 18
I really trust this company. They fixed my laptop last year saving me both in terms of the data recovered as well as the cost of a new computer. I've used them several times since then (including today!) for different reasons and wouldn't hesitate to go back again. They're easy to talk to and are always clear, efficient and completely reliable. A safe pair of hands. Great service 19 Computing , long may you continue!
16:15 14 Jan 18
Great service. Helped me setup catch up TV on my home smart TV which was great as couldn't do it myself. Have used them many times before as well for both phone repairs and computer repairs. Always been very quick and efficient and would recommend highly to others. Also bought a couple of computers from them over the years.
14:53 12 Feb 18
Really good service. Helped me setup my samsung tablet with a google account and showed me how to download apps etc. This was all done free of charge after my tablet was repaired so they really are happy to go the extra mile to help, without this I really would not known how to proceed to get the tablet back up and running fully. Would highly recommend them to others and will be back soon to buy a laptop from them.
14:49 21 Mar 18
Brilliant, honest staff. Brought in my laptop got it looked at straight away. They foum the problem gave honest update and advice. Ended up not being financially viable to fix. Got me up and running with a recon laprop and transferred all my stuff over. Very happy with service. Recommended. Simon Booth
16:30 25 Apr 18
Quality customer service when I entered the store, always kept me updated on the condition of my laptop and when it will be done. quality reasonable price for my laptop, will definitely return for any other services.
17:43 26 Apr 18
Brung a graphics card to be fixed as it had an output issue - when I brought it in just before Easter they estimated that it would most likely be done before Easter. After calling on the third day to see if there was an update, I was told they hadn't started on it yet, which I was slightly disapponted with. Over the next week or so I requested an update couple of times without much information. Eventually after almost a month they said it had failed and they were in the process of trying it again.Unfortunately they couldn't manage to get it working (which is completely fine, sometimes it happens), I am just slightly disappointed in the amount of time it took and they did not contact me at all with any information, they didn't ring to tell me it was going to take longer to repair, and they didn't tell me it had failed and they were retrying, I had to ring and ask every time. I would have appreciated an update or a ring as it took much longer than originally quoted before I got it back.Otherwise I presume they tried everything to get my card working again which I greatly appreciate and they were helpful when I went in.
Paola de Luca
18:26 17 Jan 18
Amazing service!! Russ was able to restore important data and replace my hard drive on my laptop, all within a days turn around! Really reliable and trustworthy company! Also, great with communication; Russ informed me straightaway when he was able to restore my data. Best IT repair service in Portsmouth.
13:42 09 May 18
Had James from 19 Computing come around to install an HP printer for me on wireless. Whilst he was here he also helped me speed up my laptop and ran a full check on the machine and ensured the machine was protected. Very happy with the work.